Website Migration
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Q: What does the website migration service involve? Will my website be safe?
A: If your present web hosting provider can no longer meet the necessities of your site, or when you go through frequent downtime, or if you have to wait for hours for the customer support team to reply back to you, it might be a good idea to change your provider, i.e. to move all the files for your websites as well as your databases from your current provider to your future provider. At RD Network Corporation, we realize that this can be hard & time–consuming. This is the reason why we will accomplish all that for you at no cost!Our capable technical team will migrate your web site content from your current hosting provider to us. Our techs have got a lot of experience migrating websites and are able to handle everything – from a typical WordPress–powered blog or Joomla™ CMS–based site, to an extremely elaborate, custom–made app.
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Q: Website migration seems like a lot of work. How long does it take?
A: We strive to perform all website migrations ASAP. Nevertheless, we don’t have a set time frame for web site migrations. There are various things that you have to take into account – the sheer size of your web site and the workload of our website migration staff, etc. We constantly try to implement each migration in under 48 hours. With less sizeable websites, our team usually manages to finish within 24 hours.
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Q: Do you require something from me before you start transferring my website?
A: We don’t need any sensitive data. We will need, however, the login information for your present hosting account as well as the name of the site that you would like to move.
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Q: The login details for my hosting account are delicate. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a customer. We are committed to protecting the safety of the private details gathered from the customers. To achieve that, we use technical security measures so as to prevent the loss, the misappropriation, the alteration or the unlawful disclosure of the personal information under our control. The security measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the info that we acquire online. When we request customers to provide financial information (such as a credit card number), this info is shielded using the Secure Sockets Layer (SSL) technology.
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Q: How about downtime? Will my website be unavailable?
A: While we move your site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the migration is finished, we’ll ensure that everything is functioning correctly and that the integrity of your content is not jeopardized prior to informing you that the migration is over. Then we will explain to you how to move the domain name to your hosting account with us and how to change your DNS records.
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Q: Will my current web hosting provider know that I am leaving them?
A: No. We will never contact your web hosting provider about anything at all. They will not be aware of the web site migration either.
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Q: Does it make any difference what platform my present provider is using?
A: Yes. We support all standard Linux–driven hosting platforms. We don’t support Windows–powered hosting platforms, since we don’t offer Windows web hosting services ourselves.Additionally, we don’t support proprietary site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.