Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to immediately care for all Linux cloud packages users’ queries and assistance questions. Through our ticket system, you are able to supply your request and a support team fellow member will likely return to you within max 60 minutes. Realistically, practice indicates that the normal reply time is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of specialists is going to be online for you 24x7x365 to respond to all of your enquiries and to resolve any concern you might have. You can easily post a tech support ticket from the RD Network Corporation Hosting Control Panel or send us an email any time. Additionally, on working days, you are able to call us or use the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a huge know–how base that is incorporated into all sections. In each section, you’ll find a Help control key which will load for you a selection of step–by–step courses on how to work with a specific feature or conduct a selected action. Furthermore, we have crafted short training movies so you’re able to get a better idea of the Control Panel’s interface.