Installation and Troubleshooting
Learn what the Installation & Troubleshooting feature offered with the Virtual Private Servers and the dedicated servers entails.
Besides having more resources, a very good reason why you may get your own server and use it instead of a shared website hosting plan is the fact that you could install and run a wide selection of software. With a shared account, you'll be able to use programs, that do not need root access and aren't set up server-side, so when you need particular software for your sites, you can't install it on a shared hosting server. This isn't the situation with a server of your own in which you could install anything you want. The downside is that you may not have much experience and dealing with your own machine is more complex that managing a shared Internet hosting account in which the service provider takes care of the majority of things. This is why we offer another service for our server packages called Installation & Troubleshooting and you can make use of it any time that you come across any difficulties with the administration of your server.
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Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our
Linux dedicated servers hosting packages and as long as you add it, our experienced administrators will be able to assist you with everything on your machine. This includes installing any third-party software that you might want to use on the server and troubleshooting any script which functions poorly or doesn't run at all. Our upgrade comes with sixty minutes of work and in the event that a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require support later, you can add it from the hosting server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but in case you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your programs will be installed and set up in the best possible way.